You can directly e-mail support with your questions or problems.
Telephone support is available free of charge by calling: US 480-967-6967 9am to 5pm Mountain Standard Time Monday through Friday.
International customers may also get support from our overseas dealers, although some of them charge for support. See the list of international dealers on our sales page: International Dealers Sales
We also recommend you checkout our online forum. Many of our users are willing to answer questions and help with problems and ideas for using our products. The BBS history goes back over 5 years, so there is a wealth of information available.
Owners of current products can get the latest updates
by clicking on the appropriate links:
FastCAD/7.5 version 7.51.00
EasyCAD/7.5 version 7.51.00
FastCAD/6.5 version 6.51.00
EasyCAD/6.5 version 6.51.00
Current license agreement, warranty, and policy statement
At the command line, type VER and press ENTER,
or you can select the menu command:
[Help > About...]
Owners of older version 6 and 7 products (before 6.5 and 7.5) can get the latest updates
by clicking on the appropriate links below:
FastCAD/7 version 7.22.01
EasyCAD/7 version 7.22.01
FastCAD/6 version 6.16
EasyCAD/6 version 6.16
FastCAD/5 version 5.215
Current license agreement, warranty, and policy statement
At the command line, type VER and press ENTER,
or you can select the menu command:
[Help > About...]
Improved DXF drivers for reliable and robust file interchange. Install these eXternal Procedures (XP's) into your EasyCAD for Windows directory. These drivers ship with EasyCAD for Windows 4.55.
Newest on-line help file for EasyCAD for Windows, version 4.55. Copy the file ecad.hlp into your EasyCAD for Windows directory. This help file ships with EasyCAD for Windows 4.55.
Updated video drivers provide support for newer video cards and higher resolutions, including VESA standard implementations. A supported hardware list is available to determine compatibility. Most video cards manufactured since 1995 do not support any of the DOS higher resolution modes other than the [Standard VGA 640x480 16 color] mode driver. See file video.hlp included in the zip file for installation instructions (this is a text file - not a Windows help file).
Updated drivers provide support for newer printers and plotters, including HPGL2 and Postscript language. Most printers manufacturered since 1995 require a Windows 95 or higher application to print and do not support DOS applications. The DOS drivers for HP LaserJet and DesignJet printers will work. A supported hardware list is available to determine compatibility. See file plotters.hlp included in the zip file for installation instructions (this is a text file - not a Windows help file).
Updated and robust DXF drivers provide support for AutoCAD release 12 compatibility. See file dxf.hlp included in the zip file for installation instructions (this is a text file - not a Windows help file).
Script files provide over 100 macros to increase drawing productivity. For further details, the "readme" file included with the downloaded zip file.